We put the human at the centre of everything we do

 

Putting the human at the centre means making our most precious resource of survey participants more valued. Only when we create intuitive, meaningful, and delightful experiences for our participants, do they become collaborators and co-creators. We converse with our participants, listen, and hear their own voice. In return, we receive insights that can truly help build stronger brands and businesses for our clients. 

Putting the human at the centre is also about creating an intuitive and extremely valuable platform for our clients. We are very focussed on user experience, making our Question Builder and Dashboard easy to use and leveraging AI to save the researcher time whilst enabling them to find the insights that will drive business success.

Human at the centre defines our approach to our people. The wellbeing of our team is our primary concern. We strive to create an environment where everyone is listened to, feels valued and is able to bring the best of themselves to work.

 

Meet the team behind inca! 

The diversity of our team of solution-driven researchers, developers, and designers enables is a key enabler of how we constantly innovate inca to deliver better human understanding.


Leadership

Kathy Cheng
CEO

I founded Nexxt Intelligence with 20 years of global market research experience to bring clients the best of both worlds: qual and quant. In my spare time, I’m an avid travel photographer.

Josh Seltzer
CTO  

I’ve long been fascinated by cognition and language, and in building inca I’ve had the great fortune to turn philosophy into reality! When I’m not thinking about technology, I’m probably reading, biking, or looking for animals in the forest.

Phil Sutcliffe
Managing Partner

I have 30 years market research experience. I’m passionate about research innovation and using it to bring clients deeper and—sometimes surprising—insights. I love music; like to run, swim and cycle; and I spend too much time watching soccer!

Ben Leet
CFO

I have 25 years market research experience, and I am passionate about using conversational AI for a better respondent experience, which gives us richer insights. I’m also a big formula one fan and try to go to a race once a year!


Customer & Research Success

Timothy Benner
Director, Customer Success

I’m a market researcher with over 20 years of experience across Tech, Consumer Electronics, QSR and retail. I am passionate about finding new ways to uncover insights that make a difference for how companies interact with their customers. Outside of work I love to travel, eat delicious food, and enjoy the outdoors with my wife and three dogs.

Bennett Blake
Head of Sales – North America

With over 15 years of experience in SaaS Technologies for Market Research, my career has been focused on helping organizations recognize the benefits and efficiencies to implementing new solutions to solve for business needs. In my free time, I enjoy traveling to new cities and experiencing different cultures. I also love to golf or go fishing any opportunity I get.

Ellie Ma
Senior Manager, Customer Success

I’m a market researcher who is passionate about enabling companies to uncover actionable insights through innovative research technology solutions. Outside of work, I enjoy zumba, spending time with my cats and trying all different kinds of food.

Louis Devane-Waters
Senior Manager, Customer Success

Passionate about helping clients uncover meaningful insights and demonstrating how innovative research solutions can help them achieve their goals. Outside of work, I love travelling, watching soccer, live music and discovering a good café or pub!

 

Lara Schefers
Partnership Development Director

I value bringing people together to build businesses and create opportunities. I also have a passion for writing and acting and always have something creative I’m working on.

Danica Deyto
Senior Researcher

I am a market research practitioner who specializes in quantitative studies. I like learning new, meaningful, and different solutions to clients’ needs. I also like cooking, watching Korean dramas, and traveling.

Marinela Birau
Customer Relations Specialist

I am an accountant with over 14 years of experience in different industries. I work on full cycle accounting with focus on building strategies that help the company grow. I have a Bachelor Degree in Accounting in Finance and experience in working with medium and large sized companies. I worked in implementing new ERPs, and compiling data and reporting.

Outside work, I like to keep active and meditate and I spend a lot of time in nature.

 

Product & Marketing

Fiona Pan
Product & Analytics Lead

I specialize in designing and conducting analytical solutions on integrated data sources, turning them into actionable insights. I like reading, traveling, and yoga.

Eddy Ko
Product Manager

I am passionate about bringing together development, design, and business to create unforgettable experiences. My interests include all things startup, travel, and food.

Suyash Singh
Project Manager

I thrive on turning moving parts into meaningful progress. Outside of work, you’ll find me chasing new cuisines, cultures, and ideas.

Salisa Jatuweerapong
Designer

I’m a graduate of OCAD University from the Digital Futures program with a background in Illustration. I design experiences, tell stories, and make magic using emerging technologies! 

 

Mary An
Marketing Specialist

I’m a nerd at heart with a love for data, organization, and all things marketing. Outside of work, you’ll usually find me at the gym, with loved ones, at a board game night, or travelling to beautiful places.

 
 
 

AI Research & Development

Yang Lu
Conversational AI Lead

With a background in theoretical physics, I transitioned to web development and UI/UX design, specializing in NLP and behavioral science. I create tools to uncover psychological insights and drive data-driven solutions. In my free time, I enjoy art, LEGO, and exploring manga, anime, and horror genres.

Shawn Sun
NLP Engineer

I love technology as much as I love dark chocolates. I love exploring new technology fields and am passionate about bringing them to our daily life. A food lover, traveller, non-stop video gamer and sometimes a piano player.

Santosh Kolagati
NLP Engineer

An NLP researcher with interests at the intersection of AI, linguistics, and social science. When not geeking out over technology, I obsess over films, classic literature, video games, and music.

 

Engineering & Development

Kunjay Vyas
Engineering Lead

I am a software engineer professionally & an aeronautics hobbyist. Watercooler conversation topics: Philosophy, Probability, Weight training, UFOs & conspiracy theories discussed on JRE .

Dongwan Kim
Engineering Manager

A passionate developer who loves building innovative products! Outside of coding, I enjoy watching soccer while spending time with my two cats.

Mike Chen
Full Stack Engineer

I enjoy learning new technologies. I am a wannabe coffee and bubble tea connoisseur and I love working out and running.

Debjyoti Banerjee
Full Stack Engineer

I love building products and taking them to production. Most of my time outside of work is spent listening to rock music or watching football.

 

Ashish Sharma
Full Stack Engineer

Full stack engineer dedicated to crafting innovative solutions that positively impact millions through technology. Committed to building the future with relentless curiosity and a diverse skill set.

Mahmoud Shawa
Full Stack Engineer

I am a developer who loves to learn by doing. I was previously the founding engineer at 2 SaaS startups (one exit), and I also mentored aspiring developers at a coding bootcamp. I aim to write code that anyone can understand, and have a soft spot for beautiful UIs.

Sharon Yi
Frontend Engineer

I’m a multidisciplinary developer and designer with a passion for creating engaging, entertaining user experiences. In my free time I enjoy traveling, drawing, and playing video games.

Summer An
UI/UX Designer

I’m an energetic and creative Product Designer, passionate about crafting intuitive, user-centered solutions that blend usability with aesthetics. I draw inspiration from exploring emerging AI technologies. Outside of work, I stay active through rock climbing and swimming, and cherish peaceful afternoons spent reading and drawing with my cat by my side.

 

Who’s Nexxt?

If what we do excites you and our team seems to be where you belong, please check out the open roles below. Or send us an email with your resume and tell us (briefly!) what you want to bring to the team instead. 

 
 
 
 
 
 

Our culture & values

We collaborate, ideate, innovate, and celebrate.

You’ll find us collaborating on designing documents, training new NLP models, and celebrating our clients’ successes like our own. Between weekly huddles and Friday hangouts, our approach to work is flexible and we connect with each other regardless of where, when, and how. 

We drink innovation like we do coffee—it is the fuel of our work and probably that of inca too. We embrace challenges and come out even better and stronger. 

We live our best lives in order to make our best work. 

 

Fun fact: between our team members, we speak 10 languages! English, French, Spanish, Swedish, German, Finnish, Korean, Mandarin, Shanghainese, Tigrinya, and learning some more.

And with so many pets on the team, two of our team members have learned Cat.

 

Sustainability Statement

We believe we have an obligation to our employees, community, clients, investors and the environment to put sustainability at the heart of our business strategies and operations. We support all 17 Sustainable Development Goals (SDGs) but our purpose of putting the human at the centre means we have a specific focus on “ensuring healthy lives and promoting well-being for all at all ages”. Good listening and understanding is the best way to promote the ability to feel, express and manage emotions and to cope with and manage change and uncertainty. We contribute to this goal by building platforms that transform how we understand consumers, employees and citizens.

Diversity, Equity and Inclusion Policy

We believe that equity and inclusion begins with the human understanding that comes from putting people at the centre, and that hiring doesn’t occur in a vacuum. As a consumer understanding company located in a multicultural hub with decades of experience in cultural research, and a partnership with the Intercultural Skills Lab at Rotman, we are fortunate to be exposed to a diversity of ideas, people, and consumers’ experiences every day. This synergy is present in all that we do. Just look at the diversity of our team to see our commitment to this practice in action.

 

Work with us

Open roles:

 

Get in touch.

We are a team of solution-driven researchers, developers, and designers working towards a common goal of revolutionizing market research for better human understanding. We are passionate about helping our clients make the best decisions through qualitative insights at quantitative confidence.

Email

letschat@nexxt.in