inca SmartCoding is an AI-powered text analysis solution that helps users code and analyze open-ended survey responses, conversational data and feedback. It combines large language models with human oversight at every stage, allowing you to generate detailed codeframes, review results, and export insights ready for statistical analysis.

inca SmartCoding stands out through its human-steered approach. Unlike fully automated tools, inca SmartCoding puts you in control throughout the entire process - from codeframe generation to results optimization. You can easily review, filter, and iterate on AI-generated codes. Plus, it includes detailed codeframes with nets and sentiment analysis, built-in AI summarization, and seamless export options, all in one intuitive solution.

One important distinction: the inca Conversational Research Platform isn't a "board." It's not best suited for digital diary or journaling exercises. Think of an inca chat more like an in-depth interview completed in one sitting. Participants can take or upload pictures, record or upload videos, and they can pause and return to the chat later. But if your research requires many activities and exercises outside of the chat itself and more of a journaling style, inca may not be the best format.

Yes! inca SmartCoding is designed to work with text or conversational data collected from any source. Simply upload your data file to the web app or integrate via API. The platform accepts standard data formats, making it easy to analyze open-ended responses regardless of where you collected them.

Nets are grouped categories that combine multiple related codes into higher-level themes. For example, if you have individual codes for "fast delivery," "quick shipping," and "arrived promptly," these might roll up into a net called "Speed/Timeliness." inca SmartCoding automatically generates these hierarchical structures to give you both granular and high-level insights.

Yes! Sentiment analysis is built into inca SmartCoding's codeframes. The tool automatically detects whether codes are positive, negative, or neutral, giving you additional layers of insight beyond just thematic coding.

AI summarization is included as part of the inca SmartCoding solution. It automatically generates concise summaries of key themes and patterns across your open-ended responses, helping you quickly understand the main takeaways without having to read through hundreds or thousands of individual comments.

At each stage of the coding process, you remain in control. When inca SmartCoding generates initial codeframes, you can review and refine them. As coding progresses, you can filter results, adjust codes, reassign responses, and optimize the output. The interface is designed to make iteration easy and transparent, ensuring the final coded data reflects AI intelligence, your expertise, and specific objectives.

inca SmartCoding codes your data usually in minutes, depending on the volume of responses and complexity of your data.

Absolutely! inca SmartCoding includes powerful filtering capabilities that let you quickly drill down into specific segments. This makes it easy to explore your data and find the insights you're looking for.

No technical skills are required to use the inca SmartCoding web app. The interface is designed to be super simple and intuitive for market researchers. If you're using the API integration, basic development resources will be needed for implementation, but the API is straightforward to work with.

inca SmartCoding works well for any research project with open-ended text responses, including customer satisfaction surveys, brand perception studies, concept testing, employee feedback, product reviews, social listening data, customer service interactions, and more. If you have text data to analyze, inca SmartCoding can help.

Yes, inca SmartCoding supports collaborative workflows. Team members can review coded data, make adjustments, and work together to refine codeframes and ensure quality results.

inca SmartCoding uses state-of-the-art natural language processing models that are specifically fine-tuned on market research conversational data. This means the AI understands research contexts, terminology, and nuances. That said, human steering is built into the process precisely because we believe the best results come from combining AI speed with human expertise and judgment.

inca SmartCoding currently supports 140+ languages. Capabilities may vary by language. 

Pricing is based on your usage volume. Please refer to the pricing page (link to pricing page) for more details. Free trial is available.

Our team of research specialists is available to answer questions, provide training, and support. Whether you need help with setup, best practices, or troubleshooting, we're here to help.