inca SmartProbe API
Next-Generation AI Probing
Unlike generic AI probing, inca SmartProbe is a purpose-built research intelligence system that thinks like an expert moderator - combining deep market research domain expertise with advanced neuro-symbolic AI to deliver probing that is as close to a human moderator as it’s possible to get.
Why inca SmartProbe is Different
Most AI probing tools are just large language models with basic prompts. inca SmartProbe API is different - it's a sophisticated research intelligence system built on three foundational principles that deliver superior probing quality.
Domain-Specific, Not Out-of-the-Box
Purpose-Built for Market Research and Feedback
inca SmartProbe isn't a general conversational AI repurposed for research. We've trained our model from the ground up with extensive market research expertise:
Expert-Annotated Training Data
Our AI has learned from thousands of examples of excellent and poor probing, annotated by experienced market researchers
Conversational Research DNA
The model deeply understands the nuances of qualitative research conversations - what makes a probe insightful versus intrusive, clarifying versus leading
Context-Aware Probing
Recognizes when to dig deeper, when to pivot, and when to leave space - just like a skilled human moderator would
Reasoning & Learning, Not Static Responses
Neuro-Symbolic AI: Combining Intuition with Intelligence
Think of it as combining System 1 and System 2 thinking - the same dual-process cognition expert researchers use:
System 1 (Neural/Intuitive)
Our large language model generates initial probe candidates based on patterns learned from extensive research conversations - fast, contextual, and adaptive.
System 2 (Symbolic/Reasoning)
A sophisticated reasoning layer evaluates and refines those candidate probes to ensure they're:
- Relevant to market research contexts
- Free from hallucination and bias
- Ethically appropriate and professionally framed
- Aligned with your specific research objectives
Human-Steerable, Not a Black Box
You're the Research Director, AI is Your Expert Moderator
Just as you'd brief a human moderator, you can guide inca SmartProbe's behavior:
Autonomous Excellence
By default, inca SmartProbe probes intelligently for elaboration, clarification, and depth - drawing on its extensive training in research best practices.
Directed Intelligence
When you need specific focus, you can brief inca SmartProbe:
- Objective-Driven Probing: e.g. "Focus on emotional drivers, not functional benefits"
- Topic Management: e.g. "Always probe on sustainability mentions" or "Avoid pricing discussions"
- Contextual Constraints: e.g. "Keep probes casual for Gen Z respondents"
- Quality Thresholds: Set parameters for when to probe deeper versus move on
inca SmartProbe Studio: Your AI Collaboration Interface
To make steering the AI intuitive and efficient, inca SmartProbe Studio is integral to your API experience. This purpose-built interface within the inca platform makes working with inca SmartProbe collaborative and straightforward:
The Power of Integration: All Three Principles Working Together
It's not just one innovation—it's the combination of domain expertise, reasoning architecture, and human steerability that makes inca SmartProbe uniquely powerful:
Sophisticated probing uncovers deeper motivations and richer context
Reasoning layer ensures probes are always appropriate and effective
You maintain research direction while AI handles execution
Built on market research principles, not just language patterns
AI-Powered Quality Control
inca SmartProbe doesn't just ask better questions - it also evaluates answer quality in real-time.
Our proprietary Demerit Classification system scores every open-ended response, automatically identifying:
Use quality scores to:
Seamless Integration
- Simple Integration: Well-documented RESTful API (standard, developer-friendly API)
- Real-Time Processing: Sub-second probe generation
- Seamless participant experience: Probes are served instantly within your existing UI — maintaining survey flow without any visible handoff to AI
- Multi-Language Support: Probe intelligently across 90+ languages and cultures
inca SmartProbe API works with any online research or feedback platform.
Use Cases
Market Research Agencies
Deliver deeper insights to clients with AI that augments your researchers.
In-House Research Teams
Scale qualitative depth across customer feedback, concept testing, and brand studies.
CX & Product Teams
Understand the "why" behind customer behavior with sophisticated follow-up questions.
Feedback & Review Platforms
Capture detailed, actionable reviews by intelligently prompting reviewers for specifics while their experience is fresh — turning brief ratings into rich, useful feedback.
Academic Researchers
Conduct rigorous qualitative research with consistent, theoretically-informed probing.
The inca SmartProbe Difference
Frequently Asked Questions
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inca SmartProbe API is an advanced AI-powered service that integrates with online research and feedback platforms to automatically generate intelligent, contextual follow-up questions. Unlike generic conversational AI, it's purpose-built for market research with deep domain expertise, neuro-symbolic reasoning, and human-steerable intelligence.
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inca SmartProbe is built on three key differentiators: (1) it's trained specifically on market research data by research experts, not a generic out-of-the-box model; (2) it uses neuro-symbolic AI that combines intuitive response generation with sophisticated reasoning to ensure quality; and (3) it's fully steerable - you can guide its behavior like briefing an expert moderator while it maintains autonomous excellence.
One important distinction: the inca Conversational Research Platform isn't a "board." It's not best suited for digital diary or journaling exercises. Think of an inca chat more like an in-depth interview completed in one sitting. Participants can take or upload pictures, record or upload videos, and they can pause and return to the chat later. But if your research requires many activities and exercises outside of the chat itself and more of a journaling style, inca may not be the best format.
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Probes appear seamlessly within your existing survey interface with no visible indication of AI involvement. The experience feels like a natural, well-designed conversational survey. We do encourage users of inca SmartProbe to disclose AI usage as per research ethics requirements.
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Probes are generated in real-time with sub-second latency, ensuring a smooth, uninterrupted experience for participants.
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Yes, inca SmartProbe supports multi-language and probes natively across 90+ different languages and regions.
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inca SmartProbe uses a straightforward RESTful API with comprehensive documentation. inca SmartProbe Studio also generates ready-to-use code that developers can directly implement in survey scripts.
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inca SmartProbe API is platform-agnostic and works with any online research platforms and feedback tools that can make API calls. We've successfully integrated with major survey platforms, custom research applications, and feedback tools.
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inca SmartProbe Studio is an intuitive interface within the inca platform that makes working with the API collaborative and accessible. It allows you to simulate conversations, refine AI settings, configure probing strategies, demo functionality, and export implementation code - all without writing a single line of code yourself.
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No, but Studio makes setup and optimization significantly easier. It's particularly valuable for testing probing strategies, collaborating with stakeholders, and generating implementation code for your development team.
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Absolutely. Studio is designed for researchers, not just developers. You can configure sophisticated probing logic, view simulated conversations, and refine AI behavior through an intuitive interface - no coding required.
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Demerit Classification is our proprietary quality control system that automatically scores open-ended responses in real-time. It identifies low-quality answers (irrelevant, low-effort, inconsistent, or potentially fraudulent), allowing you to filter data, trigger additional probing, or flag respondents for review.
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You have multiple levels of control: (1) inca SmartProbe probes intelligently by default based on research best practices; (2) you can set specific objectives, topics to focus on or avoid, and contextual constraints; (3) you can configure quality thresholds and probing depth parameters; and (4) inca SmartProbe Studio lets you test and refine these settings before deployment.
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While inca SmartProbe generates probes in real-time during live surveys, you can use inca SmartProbe Studio to simulate conversations and preview how the AI will probe based on different response types. This allows you to refine settings before going live.
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inca SmartProbe's neuro-symbolic architecture includes a reasoning layer specifically trained to ensure probes are ethically appropriate, contextually relevant, and professionally framed. The system has learned from thousands of expert-annotated examples of good and problematic probing.
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Pricing is based on your usage volume. Please refer to the pricing page (link to pricing page) for more details. A free trial is available.
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We provide comprehensive technical documentation, integration support as needed, and ongoing assistance to ensure successful deployment. Our team works closely with you during setup and remains available for optimization and troubleshooting.
Ready to Experience Advanced AI Probing?
See how inca SmartProbe's sophisticated research intelligence can transform your data quality.